Privacy policy

Privacy policy.

How Aerial Grid AG and AerialGrid Private Limited handle personal data for the website, Aerial Grid products, and related services.

Privacy Policy

Last updated: 13.05.2026

This Privacy Policy explains how Aerial Grid AG (doing business as Aerial Grid) collects, uses, stores, shares, and protects personal data when you use the Aerial Grid website, contact Aerial Grid, use Aerial Grid products, or interact with related Aerial Grid services.

1. Who is responsible for your data?

The controller for this website is:

Aerial Grid AG
Poststrasse 12, 8700 Küsnacht ZH, Switzerland
Registration: CHE-300.931.874
Email: info@aerialgrid.ai

AerialGrid Private Limited, located at E 375, First Floor, Greater Kailash II, South Delhi, New Delhi, Delhi 110048, India, may receive or process information where enquiries, operations, commercial activity, or support relate to India-market activities or the Indian subsidiary. The precise role of AerialGrid Private Limited may depend on the service, enquiry, or operational context.

2. Services covered by this policy

This policy applies when you:

  • visit https://www.aerialgrid.ai or another Aerial Grid website that links to this policy;
  • submit a contact, deployment, support, partnership, media, or careers enquiry;
  • use Aerial Grid products or applications that link to this policy;
  • interact with Aerial Grid in sales, research, support, partnership, or operational contexts.

3. Personal data we collect

The personal data collected depends on how you interact with Aerial Grid. It may include:

  • name and contact details, including email address and optional phone number;
  • company name, job title, country, number of employees, industry, and inquiry type;
  • messages and information you submit through the contact form or by email;
  • technical data such as IP address, browser type, device data, server logs, and security logs;
  • account, app, mission-planning, or operational data where you use Aerial Grid products or related services;
  • cookie and analytics information if analytics or cookie-based services are enabled.

Aerial Grid asks users not to submit sensitive operational details through public website forms. If sensitive operational information is relevant, Aerial Grid will coordinate an appropriate direct channel during follow-up.

4. How we use personal data

Aerial Grid processes personal data to:

  • route and respond to enquiries;
  • provide sales, deployment, support, research, partnership, media, and careers follow-up;
  • operate, secure, and improve the website and services;
  • manage product and app-related accounts and requests where applicable;
  • handle data-subject, deletion, access, or correction requests;
  • comply with legal, security, regulatory, and operational obligations;
  • analyse website usage if analytics are enabled and legally permitted.

5. Legal bases for processing

Depending on the context and applicable law, Aerial Grid may process personal data because it is necessary to respond to your request, take steps before entering into a contract, fulfil a contract, comply with legal obligations, pursue legitimate interests, protect security, or rely on your consent where required.

6. Service providers and recipients

Aerial Grid may use service providers to operate the website and related services. These may include:

  • Storyblok for content management;
  • Netlify for website hosting, deployment, redirects, forms, and related hosting infrastructure;
  • Netlify Forms or another configured form provider for contact-form handling;
  • Legal and consent-management service providers for legal-policy publication and consent-management tooling where used;
  • email, CRM, support, analytics, security, and collaboration tools where configured;
  • AerialGrid Private Limited, where relevant to enquiries, support, commercial operations, or India-market activity.

Actual providers may change over time as Aerial Grid's operational stack evolves. Material changes will be reflected in this policy where required.

7. Cross-border transfers

Aerial Grid AG is based in Switzerland. Personal data may be processed in Switzerland, India, the European Economic Area, the United Kingdom, the United States, or other countries where Aerial Grid or its service providers operate. Where required, Aerial Grid uses appropriate contractual, organisational, or technical safeguards for cross-border processing.

8. Cookies and analytics

Aerial Grid may use cookies and similar technologies for website operation, security, form handling, content management, analytics, or user preference management. See the Cookie Policy for more information.

At launch, Aerial Grid does not intentionally use advertising cookies. Analytics and consent tooling should be activated only after the Privacy Policy and Cookie Policy reflect the final stack.

9. Retention

Aerial Grid keeps personal data only for as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law. Enquiry, support, partnership, and commercial records may be retained for operational, legal, security, or business-continuity purposes.

10. Security

Aerial Grid uses technical and organisational measures intended to protect personal data. No system can be guaranteed to be completely secure, and users should avoid submitting sensitive operational details through public website forms.

11. Your rights

Depending on where you are located and which laws apply, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal data. You may also have the right to withdraw consent where processing is based on consent.

To exercise these rights, email info@aerialgrid.ai with the subject line Data subject request.

12. Deletion requests

Users of Aerial Grid products and related services may request account and associated-data deletion. See the User Deletion Policy for the deletion-request process.

13. Children's privacy

Aerial Grid services are intended for professional, business, institutional, and operational users. Aerial Grid does not knowingly collect personal data from children through the website.

14. Updates

Aerial Grid may update this Privacy Policy from time to time. The updated version will be identified by an updated date at the top of this page.

15. Contact

For privacy questions, data-subject requests, or deletion requests, contact:

Aerial Grid AG
Poststrasse 12, 8700 Küsnacht ZH, Switzerland
Email: info@aerialgrid.ai